Laptop Won't Turn On
Power button pressed but nothing happens could be a failed battery, faulty charger, or motherboard issue.
Learn more →Laptop Won’t Cast or Mirror to a Smart TV (Wireless Display Not Working)
The TV never appears in the Cast or Connect list when you try to mirror your screen — usually the laptop and TV are on different Wi-Fi networks, Miracast or Wi-Fi Direct is switched off, or the wireless display driver is missing or outdated.
Learn more →Laptop Overheating
Laptop gets extremely hot and shuts down unexpectedly often caused by dust-clogged fans or dried thermal paste.
Learn more →Laptop Battery Draining Fast
Battery drops from 100% to zero in under an hour ageing battery or background apps consuming power.
Learn more →Laptop Making Loud Fan Noise
Constant loud whirring sound dust buildup, failing fan bearing, or heavy CPU load.
Learn more →Laptop Keyboard Not Working
Some or all keys unresponsive liquid spill, loose ribbon cable, or driver issue.
Learn more →Laptop Touchpad Not Responding
Cursor frozen or jumpy disabled in settings, driver conflict, or hardware failure.
Learn more →Laptop Running Slow
Programs take forever to open, multitasking lags low RAM, failing hard drive, or malware.
Learn more →Laptop Won't Charge
Plugged in but battery percentage stays at zero faulty charger, damaged charging port, or dead battery.
Learn more →Laptop Spilled with Water or Coffee
Liquid damage to keyboard or motherboard immediate action needed to prevent permanent corrosion.
Learn more →Laptop Hinge Broken or Loose
Screen wobbles or won't stay in position worn hinge mechanism, loose screws, or cracked plastic mounting points.
Learn moreLaptop Keyboard Keys Sticking or Jammed
Dust, debris, or liquid residue causing individual keys to stick, jam, or fail to spring back up common after food or drink spills.
Learn moreLaptop Screen Flickers When Moving Lid
Loose or damaged internal display ribbon cable causing intermittent screen flicker when adjusting the laptop lid.
Learn more →Laptop Webcam Shows Black Screen in Video Calls
Camera indicator light turns on but display is black — privacy shutter engaged, driver conflict, or camera module hardware failure.
Learn more →Laptop Trackpad Cursor Jumps or Moves on Its Own
Cursor jumps around or drifts across the screen without touching the pad often caused by a worn trackpad, a swollen battery pressing underneath, or outdated drivers.
Learn more →Laptop Keyboard Backlight Not Working
The keyboard backlight stays dark even with the brightness key pressed — a disabled setting, a driver issue, or a faulty backlight ribbon cable.
Learn more →Laptop Keys Typing Numbers Instead of Letters
Typing on the main keyboard produces numbers instead of letters, usually because the Num Lock key is toggled on or stuck.
Learn more →Laptop Stuck on Logo Screen at Startup
Laptop hangs at the brand logo before Windows loads — a failing hard drive or SSD, corrupted boot settings, or a hardware fault preventing startup.
Learn more →Laptop Screen Black but Power Light On
The laptop powers on with the fan spinning and power light on, but the screen stays black — a loose display cable, faulty LCD panel, or a RAM or graphics driver issue.
Learn more →Laptop Runs Slow on Battery but Fast When Plugged In
Performance drops sharply the moment the charger is unplugged — Windows power saver mode, CPU throttling, or a degraded battery limiting power delivery.
Learn more →Laptop Dedicated GPU Not Detected by Windows
The laptop runs only on its weaker built-in graphics because the dedicated GPU has vanished from Device Manager, often after a driver failure, a Windows update, or a hardware fault.
Learn more →Laptop Fan Not Spinning or Spinning Intermittently
The laptop runs hot and the fan never spins up, or it stops and starts erratically — a clogged fan, worn bearing, or faulty fan controller causing overheating and sudden shutdowns.
Learn more →Laptop Screen Goes Black When Plugging or Unplugging Charger
Display blacks out for a moment whenever AC power is connected or removed — often the screen switching refresh rates or a graphics driver glitch, sometimes tied to power plan settings.
Learn more →Laptop Charging Light Blinking but Battery Not Charging
The charging LED blinks or flashes instead of staying solid and the battery percentage never rises — usually a faulty charger, a damaged charging port, or a battery the laptop has stopped accepting.
Learn more →Laptop Webcam Blurry, Grainy or Out of Focus in Video Calls
Your face looks soft or washed out on Zoom and Teams even on a good connection — often a smeared lens, the wrong resolution selected in the camera app, or image processing left switched on by the manufacturer's utility.
Learn more →Laptop Fn and Media Keys Not Working
Function, brightness and volume keys stop responding — usually a disabled Fn lock, a missing hotkey driver, or a failing keyboard ribbon cable.
Learn more →Laptop Casing Cracked or Broken After a Drop
A cracked palm rest, snapped corner or split hinge cover after a fall — often with a loose screen cable or a loose screw rattling inside the chassis.
Learn more →White Spots or Pressure Marks on the Laptop Screen
Blotchy white patches or shadows where the keyboard or a pointed object pressed against the closed lid — a pressure-damaged panel that no driver or software fix can reverse.
Learn more →Touchpad Two-Finger Scrolling or Gestures Not Working
Scrolling, pinch-to-zoom or three-finger swipes stop responding even though the cursor still moves — usually a precision-touchpad driver disabled after an update, the manufacturer touchpad app missing, or gesture settings switched off.
Learn more →Laptop Wi-Fi Adapter Disappears or Stops Working After an Update
The Wi-Fi option vanishes from Settings and no wireless networks are listed — usually a driver reset by a Windows or BIOS update, or a loose internal wireless card.
Learn more →Laptop Touchpad Click Not Registering or Sticky
The cursor moves fine but left or right click does nothing, or the pad only responds to a very hard press — usually a worn click switch, a swollen battery pushing up under the trackpad, tap-to-click switched off, or a touchpad driver fault.
Learn more →Stylus or Digital Pen Not Working on a Touchscreen Laptop
The pen does not draw, jumps around or is not detected at all — usually a flat AAAA battery, a lost Bluetooth pairing, pressure sensitivity switched off, or a damaged digitiser layer under the glass.
Learn more →Laptop Keys Fell Off, Loose or Missing Keycaps
Individual keys pop off or feel loose after a knock, a spill or years of use — the plastic scissor clips underneath are usually cracked, so the key cannot simply be pressed back on.
Learn more →Windows Key Not Working on a Laptop
The Windows or Start key does nothing when pressed — a stuck or disabled key, a gaming keyboard lock, or a keyboard driver problem, and not always a failed keyboard.
Learn more →PC Won't Boot
Power comes on but Windows never loads corrupted boot sector, failing hard drive, or RAM issue.
Learn more →Keyboard or Mouse Not Working in the BIOS Screen
Windows responds to the keyboard and mouse normally, but nothing works as soon as you enter the BIOS or boot menu — usually USB legacy support is disabled in the firmware, the devices are plugged into a port that is not initialised at boot, or a USB hub is in the way.
Learn more →PC Randomly Restarts
Computer shuts down and reboots without warning overheating, faulty PSU, or driver conflict.
Learn more →Blue Screen of Death (BSOD)
Windows crashes with a blue error screen hardware failure, driver issues, or corrupted system files.
Learn more →Computer Keeps Freezing
Screen locks up, mouse won't move insufficient RAM, dying hard drive, or overheating CPU.
Learn more →No Display on Monitor
PC turns on but screen stays black loose cable, faulty GPU, or monitor failure.
Learn more →Computer Won't Wake from Sleep
Press any key but screen stays black power settings, driver issue, or failing hardware preventing wake.
Learn more →Desktop Power Button Not Working
Pressing the power button does nothing the front panel connector may be loose, the button itself could be faulty, or the power supply may have failed.
Learn more →Computer Emitting Burning Smell
A burning smell from your desktop PC often indicates an electrical short, dust buildup on heating components, or a failing power supply -- immediate action is needed.
Learn moreDesktop PC Dust Buildup Causing Overheating
Excess dust clogs fans and heatsinks over time, causing desktop temperatures to spike and CPU or GPU to throttle under load.
Learn moreComputer Keeps Getting Electric Shocks from Case
Touching the metal PC case gives a mild tingling sensation, caused by improper electrical grounding or a faulty power supply unit.
Learn more →Graphics Card Not Recognized by System
Graphics card not showing up in Device Manager or BIOS after installation or update. Common after driver updates or hardware changes.
Learn more →Computer Fails to POST - No Display, No Beep, Fans Running
Power comes on but nothing appears on screen — faulty RAM, CPU, or motherboard preventing the system from completing the POST sequence.
Learn more →Computer Keeps Waking Up from Sleep by Itself
The PC turns back on minutes after being put to sleep, usually a wake timer, network adapter, or mouse that keeps waking the system.
Learn more →PC Keeps Power Cycling (Turns On and Off in a Loop)
System powers on, shuts down, and retries in a loop, often caused by a failing power supply, poorly seated RAM, or a motherboard short.
Learn more →PC Detects Less RAM Than Installed
Windows shows only half of the memory you installed — usually a loose RAM module, a faulty slot, or a compatibility issue, which can cause crashes and slow performance.
Learn more →PC Won't Enter BIOS Setup or Boot Menu
Pressing the BIOS key (Del, F2, or F10) does nothing and the PC boots straight into Windows — fast boot, a USB device, or a failing keyboard can block the setup screen from appearing.
Learn more →PC Randomly Goes to Sleep During Use
The computer drops into sleep or the screen shuts off while you are still working — usually a power plan setting, an accidental sleep timeout, or a faulty power button.
Learn more →PC Shows 'No Boot Device Found' Error
Computer boots to a black screen saying no bootable device found — often a dead or disconnected drive, corrupted boot records, or the wrong boot order preventing Windows from loading.
Learn more →PC Keeps Booting into BIOS Instead of Windows
The PC lands in the BIOS or boot menu instead of loading Windows, usually because of a wrong boot order, a failing boot drive, or a corrupted boot loader.
Learn more →Desktop PC Won't Turn On After Cleaning or Adding New Hardware
The computer shows no power after you cleaned the inside or installed a new component — usually a loose power cable, unseated RAM, or a disconnected front-panel header.
Learn more →Desktop PC Case LEDs Not Working or Blinking Oddly
Power or activity lights on the case stay dark or blink erratically while the PC runs normally — usually a loose front-panel header connection to the motherboard or a faulty case LED.
Learn more →Computer Beeps Repeatedly on Startup
Beeping sounds when you press the power button usually point to a hardware fault such as bad RAM, a loose graphics card, or a failing motherboard.
Learn more →Desktop PC Making a Loud Rattling or Vibrating Noise
A steady rattling or buzzing comes from the case — often a loose side panel, a worn fan bearing, or a hard-drive mount that has worked loose, and it can signal a failing fan or drive.
Learn more →Desktop Front USB or Audio Ports Not Working While Rear Ports Do
The ports on the front of the case stop charging or detecting devices even though the rear ports work — typically the front-panel header cable has come loose from the motherboard or the internal hub has failed.
Learn more →Desktop PC Won't Wake Monitor from Sleep on DisplayPort
PC powers up but the monitor stays in standby after sleep — a common DisplayPort handshake or linked power-saving setting issue, not a dead screen.
Learn more →Desktop PC Won't Start After Moving House or Office
A PC that worked before the move often has a card, RAM stick or cable knocked loose in transit, so reseating the parts usually brings it back to life.
Learn more →PC Won't Boot After a Failed BIOS Update
An interrupted BIOS flash leaves the PC dead with no display or beeps — most boards can still be recovered through a USB BIOS flashback port.
Learn more →PC Won't Boot From a USB Drive or Installation Media
The PC ignores a Windows or rescue USB stick at startup — usually Secure Boot or Fast Boot blocking it, the USB not set first in the boot order, or an installer that was not written correctly.
Learn more →Computer Turns On By Itself After Being Shut Down
The PC powers back up minutes or hours after a normal shutdown — often a scheduled Windows Update wake timer, a Wake-on-LAN setting, or the BIOS option that restores power after an outage.
Learn more →PC Can't Upgrade to Windows 11 (TPM or Secure Boot Not Enabled)
The Windows 11 compatibility check says your PC is not supported — usually Secure Boot switched off, the firmware set to Legacy BIOS instead of UEFI, TPM 2.0 disabled, or a processor older than the supported list.
Learn more →CPU Fan Error on Boot — 'Press F1 to Continue'
The PC halts at startup with a CPU Fan Error message — usually the cooler is plugged into the wrong fan header, a liquid-cooler pump is not reporting its speed, or the CPU fan has stopped turning.
Learn more →PC Asks for a Password Before Windows Starts (BIOS or UEFI Password)
A password prompt appears before Windows even loads — a BIOS or UEFI password has been set, and it is often forgotten or inherited on a second-hand PC.
Learn more →KVM Switch Not Working or Not Switching Between Two PCs
The keyboard, mouse or monitor stays stuck on one computer after pressing the switch button — usually a loose cable, a switch that needs its own power adapter, or the wrong port pair selected.
Learn more →Dual Boot Menu Missing After Installing Windows (Bootloader Overwritten)
Installing or reinstalling Windows overwrote the boot menu, so the PC starts straight into one system and the other Windows or Linux option has disappeared — the boot loader entry needs rebuilding so you can choose again.
Learn more →Cracked Laptop Screen
Physical crack or spider-web pattern on display impact damage requiring screen replacement.
Learn more →Screen Flickering
Display rapidly flashes on and off loose video cable, failing backlight, or driver issue.
Learn more →Dead Pixels on Screen
Tiny black or stuck-colour dots that won't change physical pixel damage to LCD panel.
Learn more →Dim or Dark Screen
Screen is visible but very faint failed backlight inverter or LED strip.
Learn more →Screen Has Lines or Artifacts
Horizontal or vertical lines across the display GPU failure or damaged LCD ribbon cable.
Learn more →Second Monitor Not Detected
External monitor plugged in but not appearing faulty cable, wrong input source, or outdated graphics driver.
Learn moreTouchscreen Not Responding
Touch input stops recognising taps or gestures often caused by driver conflicts, digitizer failure, or screen damage.
Learn more →Monitor Showing Wrong Resolution
An incorrect screen resolution makes everything look stretched or blurry, usually caused by outdated graphics drivers, wrong display settings, or a faulty HDMI cable.
Learn moreGraphics Driver Keeps Crashing or Resetting
Screen goes black momentarily then recovers usually caused by corrupted or outdated graphics drivers after a Windows update.
Learn moreScreen Burn-In or Image Retention
Ghost images or shadows remain visible on screen after displaying static content for long periods.
Learn more →Monitor Shows No Signal Despite PC Running
The monitor displays "No Signal" even though the desktop tower is powered on and fans are spinning; typically a loose video cable, faulty GPU, or wrong input source selected.
Learn more →Laptop Touchscreen Phantom Touches and Ghost Clicks
Screen registers taps and swipes you did not make — usually a faulty digitizer, grounding issue, or driver corruption causing erratic input.
Learn more →External Monitor Displaying Wrong or Faded Colours
Screen shows washed-out or incorrect colours even after adjusting settings, usually a faulty cable, wrong driver, or failing panel.
Learn more →Laptop Screen Backlight Bleeding or Uneven Brightness
Patches of light leak around the screen edges or bright cloudy spots appear, usually a faulty backlight or pressure on the LCD panel.
Learn more →Monitor Ghosting or Image Trailing During Motion
Fast-moving images leave a blurry trail on screen — slow panel response time, a faulty cable, or a refresh rate mismatch.
Learn more →Laptop Screen Flickers at Certain Brightness Levels
Screen flickers or pulses only at specific brightness settings, usually a failing backlight inverter or PWM driver issue.
Learn more →Screen Tearing During Video or Gaming
The image splits into horizontal lines during fast movement, usually a refresh-rate mismatch between the screen and the graphics card.
Learn more →Monitor Display Cut Off or Overscan (Image Larger Than Screen)
Part of the desktop is cut off at the screen edges or the picture is larger than the monitor — incorrect scaling or overscan settings in the display or graphics card software.
Learn more →Monitor Display Blurry or Fuzzy Text
Text and icons look soft or out of focus — wrong screen resolution, incorrect display scaling, or a loose or damaged VGA or HDMI cable.
Learn more →Screen Brightness Not Changing or Stuck at One Level
Brightness keys and settings have no effect on the display — usually a missing or outdated graphics driver, disabled function key, or a failing backlight inverter.
Learn more →Monitor Keeps Turning Off and On by Itself
The screen goes black and comes back repeatedly, usually caused by a loose video cable, a failing monitor power board, or a graphics driver glitch.
Learn more →Half of Screen Dark or Blank While Other Half Works
One half of the display stays dark or blank while the other half shows a normal image — usually a failing LCD panel, a damaged screen cable, or a loose internal video connector.
Learn more →Laptop Screen Has Colored Vertical Lines
Colored vertical lines running down the display usually mean a loose display cable or a failing screen panel that needs replacement.
Learn more →External Monitor Stuck at 60Hz After a Driver Update
The monitor used to run at 120Hz or 144Hz but now only offers 60Hz in Windows display settings — usually the graphics driver reverted, the cable cannot carry the bandwidth, or the refresh rate has to be set manually.
Learn more →Monitor Shows 'Out of Range' or Unsupported Resolution
The monitor displays an 'Out of Range' or signal error instead of Windows — caused by a resolution or refresh rate the panel cannot handle, often after a driver or game update.
Learn more →MacBook Screen Cracked or Not Turning On After a Fall
A MacBook display that is cracked, dark or showing stripes after a knock — usually panel damage, sometimes only a loose display cable.
Learn more →Screen Rotated Sideways or Upside Down
An accidental Ctrl+Alt+arrow hotkey flips the display orientation — turn it back in Display Settings and check for a stuck graphics hotkey.
Learn more →Second Monitor Mirrors the Desktop Instead of Extending It
The extra screen shows an identical copy of the main desktop instead of extra workspace — usually Windows left in Duplicate mode, or the display mode resetting after a dock, cable or driver change.
Learn more →External Monitor Won't Turn On — No Power Light
The monitor stays completely black with no power or standby light even when switched on — typically a failed power board inside the monitor, a dead power adapter, or a blown fuse rather than a PC or cable fault.
Learn more →Screen Stuck With a Yellow or Orange Tint
The whole display looks yellow or orange even in daylight — Night Light or a blue-light filter has been left on, or a corrupted colour profile is being loaded.
Learn more →Screen Brightness Keeps Changing on Its Own (Adaptive Brightness)
Brightness rises and falls by itself, or the screen dims as the picture changes — usually Windows adaptive brightness or content-based dimming switched on, or a failing ambient light sensor.
Learn more →Monitor Menu or On-Screen Buttons Not Responding (OSD Locked)
The monitor’s own menu will not open or the physical buttons and joystick do nothing, so input source, brightness and picture settings cannot be changed — usually a locked OSD, a stuck button, or a failing control board.
Learn more →Screen Turns Off or Blanks After a Few Minutes (Display Timeout or Screensaver)
The display goes black after a minute or two even while the PC is still running — a short Windows screen timeout, a screensaver, or a power-saving setting on the monitor itself is blanking it.
Learn more →HDR Not Working — Screen Looks Washed Out or Greyed Out
HDR content looks dull, grey or washed out, or the HDR switch keeps turning itself off — usually a cable or port that cannot carry enough bandwidth, a display setting mismatch, or an outdated graphics driver.
Learn more →Eye Strain, Headaches or Dry Eyes From Long Screen Use (Blue Light)
Sore eyes, headaches and blurry focus after long hours at the screen — usually brightness set too high, a cool colour temperature, glare from a window or sitting too close, rather than a faulty monitor.
Learn more →Computer Running Extremely Slow
Everything takes minutes to load fragmented hard drive, too many startup programs, or malware.
Learn more →SSD Upgrade Needed
Old mechanical hard drive is bottlenecking performance upgrade to SSD for 10x speed boost.
Learn more →RAM Upgrade Required
Computer struggles with multiple browser tabs or applications 4GB-8GB no longer enough.
Learn more →High CPU Usage at Idle
Fan spinning full speed even when nothing is open background crypto miner or bloatware.
Learn more →Programs Keep Crashing
Applications randomly close corrupted software, insufficient RAM, or hard drive errors.
Learn more →Computer Fan Always Running at Full Speed
Loud fan noise even when idle dust buildup, failing thermal sensors, or background malware.
Learn more →Computer Takes Too Long to Boot Up
The system hangs on the manufacturer logo or Windows loading screen for minutes caused by too many startup programs, failing hard drive, or corrupted system files.
Learn more →100% Disk Usage in Task Manager
When Task Manager shows 100% disk usage constantly, your computer becomes painfully slow -- this is often due to Windows Search indexing, Superfetch, or a failing hard drive.
Learn moreGaming Lag or Low FPS on Gaming PC
Your gaming PC stutters, drops frames, or runs games at low FPS despite having good hardware, often due to thermal throttling, outdated GPU drivers, or background processes hogging resources.
Learn moreBrowser Running Slow with Many Tabs Open
Web browser becomes sluggish or unresponsive when multiple tabs are open due to high memory usage.
Learn more →Computer Restarts When Playing Games
Power supply unit cannot deliver enough wattage under gaming load, or GPU is overheating and triggering thermal shutdown.
Learn more →SSD Performance Degraded Over Time
Your SSD feels much slower than when it was new, with file transfers crawling and boot times creeping up; often caused by the drive being too full, missing TRIM support, or outdated firmware.
Learn more →Computer Slow After Windows Update
Your computer suddenly runs noticeably slower after installing a Windows update — background indexing, driver conflicts, or incomplete update installation consuming system resources.
Learn more →PC Gaming Stuttering or Micro-Freezes During Gameplay
Games freeze for a split second every few seconds — often caused by background processes, driver conflicts, or thermal throttling.
Learn more →High Memory Usage at Idle
RAM usage stays above 90% with no programs open — background apps, browser extensions, or a memory leak slowing everything down.
Learn more →Computer Slow to Wake from Sleep or Hibernate
Takes minutes to wake from sleep, often caused by outdated drivers, hybrid shutdown enabled, or a slow hard drive.
Learn more →High GPU Usage at Idle or on Desktop
Graphics card usage stays at 50-100% even when you are not gaming — mining malware, a stuck background process, or a driver bug making the PC hot, loud, and slow.
Learn more →Video Playback Stuttering or Freezing on the PC
Videos pause, skip, or freeze during playback even on a fast internet connection — outdated graphics drivers, hardware acceleration conflicts, or high background CPU usage.
Learn more →Computer Slows Down After Running for Hours
PC works fine after restart but gradually slows down over time, typically a memory leak, overheating components, or too many background processes.
Learn more →Games Using Integrated Graphics Instead of GPU
Games run on the CPU's built-in graphics instead of the dedicated graphics card, causing low FPS — a wrong driver, display settings, or laptop power mode.
Learn more →Too Many Startup Programs Slowing Down Boot
Too many programs launching at startup pile up in the background and make booting and everyday use noticeably slower.
Learn more →PC Stutters or Micro-Freezes Every Few Minutes
The whole system freezes for a second or two every few minutes — commonly a failing hard drive, background indexing, or a driver that keeps resetting itself.
Learn more →Games Run at Low FPS Despite Good Specs
Games feel laggy or choppy even with a capable CPU and graphics card, often from outdated graphics drivers, overheating, or power settings throttling performance.
Learn more →Computer Fast in Safe Mode But Slow Normally
If the PC runs smoothly in Safe Mode, a startup app, background service or driver is dragging it down -- not failing hardware.
Learn more →Computer Becomes Slow and Unresponsive During Antivirus Scans
The whole PC stutters for the duration of every full scan because the antivirus is reading the entire disk at high priority — fixable by limiting scan CPU use, excluding the right folders, and scheduling scans for idle hours.
Learn more →"Your Computer Is Low on Memory" Virtual Memory or Page File Warning
The low-on-memory pop-up means Windows has used up both RAM and page file space, so everything slows to a crawl until memory is freed or upgraded.
Learn more →Computer Freezes When Copying or Moving Large Files
Freezes or stalls during big file transfers usually mean a failing drive, a loose SATA cable or a full transfer cache — back up before it dies.
Learn more →Slow PC From Too Many Temporary Files and Browser Cache
Months of leftover temporary files, update caches and browser cache slow the PC down and eat disk space — cleared with Disk Cleanup, Storage Sense and a browser cache reset.
Learn more →PC Still Slow After a Virus Removal
The malware is gone but the computer still crawls — leftover startup entries, browser hijacks, damaged system files or an ageing drive keep performance low.
Learn more →Core Isolation (Memory Integrity) Slowing Down the PC
With Windows Core Isolation or Memory Integrity switched on the PC feels sluggish, older drivers stop loading and games stutter — the virtualisation-based protection is eating CPU time.
Learn more →Video Editing or Rendering Is Extremely Slow
Timeline scrubbing stutters, previews lag and exports take hours — usually too little RAM, an outdated graphics card, thermal throttling under load, or the wrong preview and codec settings.
Learn more →RAM Running Slower Than Its Rated Speed (XMP or EXPO Not Enabled)
New memory shows a far lower speed in Task Manager than the kit was sold as — for example 2133 MHz instead of 3200 MHz — because the XMP or EXPO memory profile is still switched off in the BIOS.
Learn more →Windows Stuck on Power Saver Plan Making the PC Slow
The PC crawls even when plugged in because Windows is locked to the Power Saver plan, capping the processor at a fraction of its speed — usually switched by a vendor utility or a Windows update.
Learn more →Windows Animations and Visual Effects Slowing Down the PC
Menus fade, windows animate and the PC feels sluggish even though the hardware is fine — the Windows visual effects are turned up higher than the machine can comfortably run.
Learn more →PC Slows Down While Running a Virtual Machine or WSL
Windows feels normal until a virtual machine or Windows Subsystem for Linux starts, then everything lags — the processor, disk and memory are being shared by two operating systems on one PC.
Learn more →Computer Infected with Virus
Pop-ups, redirected searches, unknown programs malware infection needing professional removal.
Learn more →Browser Proxy Settings Hijacked by Malware
Websites fail to load or load through a proxy you never configured, and your traffic is quietly routed through someone else’s server — malware or a rogue browser extension has changed the proxy settings in Windows or in the browser itself.
Learn more →AI Voice Cloning or Deepfake Scam Calls Asking for Money
A call or voice note sounds exactly like a relative, colleague or your boss and urgently asks for a payment or bank details — cloned voices built from a few seconds of online audio are now used to impersonate people, so always verify through a second channel before transferring anything.
Learn more →Ransomware Attack
Files encrypted and a ransom demand displayed critical data held hostage by criminals.
Learn more →Browser Hijacked
Search engine changed to something else, constant redirects browser hijacker malware.
Learn more →Pop-up Ads Everywhere
Ads appearing even when no browser is open adware infection in the system.
Learn more →Suspicious Email Attachments
Received emails with unknown files that may contain malware phishing attempt targeting your data.
Learn more →Unknown Programs Installed
Software you never installed appears on your desktop bundled malware or PUPs.
Learn more →Spyware or Keylogger Infection
Malicious software silently records your keystrokes, browsing habits, or personal data often installed through fake downloads, email attachments, or cracked software.
Learn more →Antivirus Software Expired
Antivirus subscription lapsed leaving your computer vulnerable to new threats and malware.
Learn more →Email Account Hacked or Compromised
Unauthorised access from a phishing attack or password breach — attacker can read, send emails, and reset other accounts.
Learn more →Tech Support Scam Pop-up on Screen
A fake virus warning or "Call Microsoft" pop-up locks the screen, tricking users into calling scammers who demand payment for fake repairs.
Learn more →Antivirus Flagging Legitimate Programs (False Positives)
Your antivirus keeps blocking or deleting safe programs you use daily. Overly aggressive detection can disrupt your work and delete important files.
Learn more →Two-Factor Authentication Not Working
Cannot log in to important accounts because 2FA code is not arriving, authenticator app is out of sync, or recovery phone number has changed — account lockout risk, time sync issue, or SIM swap.
Learn more →Computer Sending Spam Emails (Botnet Infection)
Your contacts keep receiving junk mail you never sent, a sign the computer is part of a botnet and must be cleaned and secured immediately.
Learn more →Webcam Light Turns On By Itself (Camera Possibly Hacked)
The webcam indicator glows when you are not using it — a sign of remote-access malware or an unauthorised app spying through your camera.
Learn more →Antivirus Keeps Turning Off by Itself
Your security software switches itself off or shows as disabled — often malware disabling protection, leaving the PC exposed.
Learn more →Phishing Email or SMS Link Scam
Fake email or SMS tricks you into clicking a malicious link that steals passwords or installs malware on your device.
Learn more →Crypto Mining Malware Using Your Computer's Power
The fan spins up and CPU usage maxes out even when you're idle, a sign that hidden mining software is running on your PC.
Learn more →Infostealer Malware Stealing Saved Passwords and Accounts
A silent infection that copies saved passwords, cookies, and banking details from browsers — usually caught after accounts get hijacked or money goes missing.
Learn more →Virus Keeps Coming Back After Removal
The same virus reappears after cleaning, often hiding in restore points, startup entries, or a rootkit that standard antivirus cannot remove.
Learn more →Mouse Moving or Clicking on Its Own (Possible Remote Access Trojan)
Cursor moves, clicks, or types by itself — a strong sign of a remote access trojan letting someone control the computer, or a failing mouse or touchpad.
Learn more →Unknown Browser Extensions Installed Without Permission
Strange toolbars or extensions appear in the browser without you installing them, a common sign of adware or bundled software that can track browsing and show extra ads.
Learn more →Virus Spreading Through USB Drives (Autorun Malware)
Malware hides on USB flash drives and re-infects every computer they plug into — commonly spread through shared drives and leaving hidden files or shortcuts behind.
Learn more →Free Software Bundled with Adware or Unwanted Toolbars
Free downloads and unofficial installers often bundle adware, browser toolbars, and fake search bars that slow the PC and hijack your searches without clear consent.
Learn more →Browser Push Notifications Spamming Fake Virus Alerts
Fake virus warning pop-ups keep appearing from websites you once allowed notifications for -- even after closing the browser.
Learn more →Malvertising: Malicious Ads in Search Results Installing Malware
Cybercriminals buy search ads that look legitimate, then redirect you to fake download pages that install malware the moment the file is opened.
Learn more →Pirated or Cracked Software Installing Malware
Free full-version downloads and crack files often carry hidden malware, crypto miners, or password stealers that run the moment the program is installed.
Learn more →Fake CAPTCHA or Browser Update Page Installing Malware
Scam pages tell you to paste a command or install a 'browser update' to prove you are human — following them installs password-stealing malware.
Learn more →Fake QR Code Stickers Redirecting to Phishing Sites (Quishing)
A tampered QR code on a poster, menu or parking coupon opens a look-alike login page that steals your password, OTP or card details instead of the real site.
Learn more →Your Password Appeared in a Data Breach
An email or news report says your login details leaked in a company data breach — attackers reuse those same credentials to break into your email, banking and social accounts.
Learn more →Social Media Account Hacked (Facebook, Instagram or WhatsApp)
Your account posts things you did not write, friends get strange messages from you, or you are locked out — usually a reused password from a breach, a phishing link, or malware that stole your login session.
Learn more →Unknown Devices Using Your Wi-Fi Network
Devices you do not recognise appear in the router client list and your internet speed drops — usually a weak or default Wi-Fi password, WPS left enabled, or a neighbour using your connection.
Learn more →Windows Firewall Blocking an App or Program
An app cannot reach the internet or your own network and Windows keeps popping up a firewall security alert — the app is blocked in the firewall list, the network is set as public, or two security tools are fighting over the same traffic.
Learn more →Windows SmartScreen Blocking a Download (Windows Protected Your PC)
Windows or the browser refuses to open a downloaded installer with a Windows protected your PC warning because the file is unsigned or not yet known to Microsoft — not proof that it is infected.
Learn more →Accidentally Deleted Important Files
Files emptied from Recycle Bin data recovery needed before they're overwritten.
Learn more →Hard Drive Making Clicking Noises
Repetitive clicking sound from inside the computer mechanical hard drive failure imminent.
Learn more →External Hard Drive Not Recognised
Plugged in but nothing appears corrupted partition, failed enclosure, or physical damage.
Learn more →USB Flash Drive Corrupted
Windows asks to format the drive file system corruption or physical NAND failure.
Learn more →Computer Storage Full
No space left for new files need to clean up, upgrade storage, or move to cloud.
Learn more →SD Card Data Loss
Photos or videos missing from camera memory card accidental format or card corruption.
Learn more →Cloud Storage Not Syncing OneDrive or Google Drive Issues
Cloud files won’t sync, showing offline status or sync errors often due to account conflicts or network restrictions.
Learn more →Data Recovery After Accidental Format
Accidentally reformatting a drive or SD card does not immediately erase your data -- professional recovery tools can often restore files if you stop using the drive right away.
Learn moreFile Corrupted and Won't Open
A document or spreadsheet that refuses to open or shows garbled text file header corruption, incomplete save, or malware damage.
Learn moreSSD or Hard Drive Not Detected in BIOS
Computer turns on but the storage drive does not appear in BIOS can be a loose SATA cable, failed drive, or firmware corruption.
Learn moreSD Card Not Reading or Not Detected
Your computer or phone does not recognise the SD card at all. The card reader driver may be missing, the card may need reformatting, or the write-protect switch is engaged.
Learn moreSSD Showing SMART Errors
Your SSD health monitoring tool reports SMART warnings like bad sectors, high wear levelling count, or uncorrectable read errors — the drive may be approaching failure and data loss is imminent.
Learn more →M.2 NVMe SSD Not Detected in BIOS or Windows
New or existing NVMe drive does not show up in BIOS or Disk Management — may be a compatibility, seating, or motherboard slot issue requiring diagnosis.
Learn more →External Hard Drive Write-Protected or Read-Only
Windows refuses to copy or delete files on an external drive because it is write-protected — a lock switch, a permission issue, or a filesystem error.
Learn more →External Drive Asks to Be Formatted Before Use
Plugging in your drive shows a format warning before you can use it, the files are usually still there, so stop and get the data recovered first.
Learn more →OneDrive or Google Drive Sync Conflicts (Duplicate Files)
Cloud folders fill with duplicate and conflicted-copy files when one document is edited on multiple devices, wasting space and causing confusion.
Learn more →External Drive Disconnects Randomly During File Transfer
External drive drops out mid-transfer and reconnects on its own — a failing USB cable, power issues, or a failing drive enclosure.
Learn more →Disk Check (chkdsk) Runs on Every Startup
Windows scans and repairs the drive on every boot — file system corruption or an ageing hard disk nearing failure.
Learn more →BitLocker or Drive Encryption Locked Out
Windows asks for a BitLocker recovery key after a hardware change or update and your files become inaccessible.
Learn more →USB Drive Shows 0 Bytes or Wrong Capacity
A USB flash drive suddenly shows 0 bytes or a smaller capacity than it should — a corrupted partition table, a failed format, or a counterfeit drive.
Learn more →USB Drive Won't Eject — 'Device Is in Use' Error
Windows refuses to safely eject a USB drive because a program is still using it — file explorer, antivirus scans, or background processes can hold the drive open.
Learn more →Partition Missing or Drive Shows Unallocated Space
A drive that worked yesterday now shows as unallocated space in Disk Management and files no longer appear — a corrupted partition table that can often be repaired without wiping the data.
Learn more →External Drive Copying Files Very Slowly or Stalling
Large file transfers to an external drive crawl, pause, or fail halfway — often a failing drive, a loose cable, or the drive running on an outdated slow connection.
Learn more →Files Disappear After OneDrive 'Free Up Space' or Storage Sense
Cloud offload and automatic cleanup can make files look deleted when the data is usually still recoverable on the drive.
Learn more →Drive Missing From File Explorer but Visible in Disk Management
The drive exists in Disk Management yet shows no drive letter in This PC, so you cannot open it — a missing or conflicting drive letter, or a file system Windows can no longer mount without repair.
Learn more →USB Drive or SD Card Won't Format (Windows Was Unable to Complete the Format)
A drive that refuses to format is usually write-protected, corrupted or failing, and needs the right tool before it can be used again safely.
Learn more →Cannot Delete a File (File in Use or Access Denied)
Windows refuses to delete a file or folder because a program is still using it, the permissions are locked down, or the file itself is damaged.
Learn more →Windows Backup or File History Fails with an Error
Scheduled backups stop running with errors like 0x80070005 or the drive not found, so the only copy of your files quietly stops updating.
Learn more →Cloning an Old Drive to a New SSD Fails or Won't Boot
The clone finishes but the PC still boots from the old drive, throws a "No boot device" error, or the new SSD shows the wrong capacity — common with a missing EFI partition, a UEFI/legacy mismatch, or a failing source drive.
Learn more →File Too Large for the USB Drive (FAT32 Limit)
Copying a big video or backup to a USB stick fails with 'file is too large for the destination file system' — FAT32 cannot store any single file over 4GB.
Learn more →External Drive Formatted for Windows Is Read-Only on a Mac (NTFS)
A Windows-formatted drive mounts on a Mac but refuses to accept new files — macOS cannot write to NTFS, so the drive opens read-only without extra software.
Learn more →ZIP or RAR Archive Won’t Extract or Says It Is Damaged
Windows refuses to extract a downloaded archive, reporting "cannot complete the extraction" or an unknown format or damaged file — usually an incomplete download, a password-protected file, or a missing RAR or 7-Zip extractor.
Learn more →System Restore Not Working or Fails to Complete
System Restore errors out or cannot create restore points, leaving no safety net before a driver or software change — often System Protection is switched off or the drive is full or corrupt.
Learn more →Files Won't Copy or Move (Path Too Long or Access Denied)
Copying or moving files to another folder or drive fails with a path too long or access denied error — folders nested too deeply, locked permissions, or a write-protected destination.
Learn more →Windows.old Folder and Old Update Files Eating Your Disk Space
A Windows upgrade leaves a Windows.old folder plus old update files behind that can hold 10GB or more of your drive — harmless leftovers once you are past the rollback window, cleared with Disk Cleanup.
Learn more →WiFi Not Working
Connected but no internet, or WiFi networks not showing router issue, driver problem, or hardware failure.
Learn more →Slow Internet Speed
Pages take forever to load despite paying for fast broadband router placement, interference, or ISP throttling.
Learn more →WiFi Keeps Disconnecting
Connection drops every few minutes outdated drivers, router channel congestion, or faulty WiFi card.
Learn more →Can't Connect to Printer
Computer cannot find the printer driver issue, network misconfiguration, or USB cable fault.
Learn more →Bluetooth Not Working
Devices won't pair or keep disconnecting driver issue, interference, or hardware failure.
Learn more →Printer Printing Blank Pages
Ink cartridges full but output is blank clogged printhead, driver issue, or incorrect settings.
Learn more →DNS Server Not Responding
Websites won't load but internet appears connected DNS server failure, router misconfiguration, or ISP outage.
Learn moreVPN Not Connecting or Dropping Frequently
VPN fails to connect or keeps disconnecting mid-session, often caused by firewall settings, outdated software, or network instability.
Learn more →Router Keeps Restarting or Dropping Connection
Internet goes down several times a day and the router lights blink overheating, outdated firmware, or ISP line instability.
Learn moreZoom or Video Calls Freezing and Lagging
Teams, Zoom, or Google Meet calls keep stuttering or freezing usually a WiFi bandwidth issue or router QoS misconfiguration.
Learn moreWiFi Connected But No Internet Access
Device shows WiFi connection but DNS misconfiguration, ISP outage, or IP address conflict prevents actual internet access.
Learn more →Ethernet Connected But No Internet Access
The Ethernet cable is plugged in with blinking port lights, but websites won't load; usually a router misconfiguration, ISP outage, or incorrect DNS settings.
Learn more →Network IP Address Conflict Error
Windows shows "IP address conflict" message — another device on your network is using the same IP. Common in offices with many connected devices.
Learn more →WiFi Signal Weak in Certain Rooms (Dead Zones)
Strong WiFi near the router but barely any signal in certain rooms — thick walls, interference, or router placement issues.
Learn more →Computer Only Connects to 2.4GHz WiFi, Not 5GHz
Device keeps connecting to the slower 2.4GHz band and the faster 5GHz network does not appear often a missing driver, wrong adapter setting, or router band steering.
Learn more →Router Login Page Not Loading
Typing 192.168.1.1 or the router address in a browser does not open the admin page — wrong gateway IP, browser cache, or a firmware glitch.
Learn more →DNS Hijacked — Browser Redirects to Wrong Websites
Typing a familiar address lands you on fake or ad-filled pages, a sign your DNS settings or router have been tampered with by malware.
Learn more →Mobile Hotspot Not Working or Not Detected
Phone hotspot won't show up or devices can't connect — carrier restrictions, driver issues, or incorrect APN settings.
Learn more →Bluetooth Device Keeps Disconnecting or Audio Stutters
Wireless keyboard, mouse, or earbuds drop out or cut in and out — driver conflicts, signal interference, or a failing Bluetooth module.
Learn more →WiFi Says Incorrect Password Even When Correct
Windows keeps rejecting the right WiFi password — usually a corrupted saved network profile, wrong security type, or outdated driver.
Learn more →WiFi Network Not Showing Up in Available Networks
Your own WiFi network is missing from the list of connections, often a hidden SSID, disabled wireless adapter, or outdated driver.
Learn more →High Ping or Packet Loss During Gaming
Games lag and rubber-band even with fast internet, usually from Wi-Fi interference, router congestion, or ISP throttling during peak hours.
Learn more →Cannot Access Shared Folders or Network Drives
Other computers or NAS folders show as inaccessible or keep asking for credentials, usually a network discovery setting, permission issue, or SMB configuration problem.
Learn more →Internet Crawls in the Evening When Everyone Is Streaming
Speed tests look fine at noon but drop after dinner, when too many devices on one home line saturate the broadband.
Learn more →VPN Slows Down Internet Speed
Internet crawls or pages time out once the VPN is connected — usually an overloaded server, wrong protocol, or double encryption in the router.
Learn more →Captive Portal Sign-In Page Not Appearing on Public WiFi
Connected to hotel, cafe or mall WiFi but the login page never loads, so there is no internet even though the signal bars look strong.
Learn more →Scanner Not Working or Not Detected
The computer cannot find the scanner or every scan fails, often because the driver was lost after an update, a wireless scanner moved network, or the USB connection dropped.
Learn more →Emails Stuck in the Outbox or Won't Send
Messages sit in the outbox and never leave, usually due to a wrong SMTP setting, an over-full mailbox or an outgoing mail port blocked by the network.
Learn more →Fibre Broadband ONT Shows Red Light and No Internet
The fibre termination box shows a red LOS or alarm light and nothing connects — a damaged fibre patch cord, an unplugged optical cable, or an ISP line fault.
Learn more →Mesh WiFi Node Not Connecting or Dropping Devices
A mesh node shows a red or blinking light and devices keep jumping between nodes — usually the node is out of range, on old firmware, or its wired backhaul is not detected.
Learn more →Ethernet Speed Capped at 100 Mbps Instead of Gigabit
A wired connection tests at only 100 Mbps on a gigabit plan — an old or damaged Ethernet cable, a capped router port, or a bad duplex setting limits the link.
Learn more →Remote Desktop Connection Not Working (Can’t Connect to Another PC)
Remote Desktop refuses to reach an office or home PC with a credentials, certificate or timeout error — usually Remote Desktop switched off on the host, a firewall or router port blocking 3389, or the wrong computer name.
Learn more →Ethernet Port Not Working — No Link Light or Cable Won’t Click
A network cable is plugged in but there is no link light and Windows reports no LAN connection — a damaged or dirty RJ45 socket, bent pins, or a dead port on the PC.
Learn more →Powerline Adapter Slow, Disconnecting or Not Working (Ethernet Over Power)
Ethernet-over-power adapters drop the connection or deliver a fraction of the plan speed when the two units sit on different circuits, share an extension lead, or the home wiring is old.
Learn more →Port Forwarding Not Working — Remote Access or CCTV Still Unreachable
Remote access to a home camera, NAS or game server still fails after adding a port forward rule — usually a double NAT, a changing internal IP, a blocked port, or an ISP that hides your public address.
Learn more →Motherboard Failure
Computer dead with no signs of life failed capacitors, power surge damage, or component short.
Learn more →Liquid Cooling (AIO) Pump Failure — CPU Overheats With Fans Still Spinning
Every fan still spins normally yet temperatures climb past 90°C and the PC throttles or shuts itself down under load — the pump inside a liquid or all-in-one cooler has stopped circulating coolant, so the radiator stays cool while the CPU overheats.
Learn more →Graphics Card Artifacting
Strange colours, lines, or shapes on screen during gaming GPU overheating or failing VRAM.
Learn more →Power Supply Unit Failure
Computer won't turn on at all PSU no longer delivering power to components.
Learn more →USB Ports Not Working
Devices not recognised when plugged in driver issue, physical damage, or motherboard fault.
Learn more →Computer Making Beeping Noises
Series of beeps when powering on BIOS POST error codes indicating hardware failure.
Learn more →Webcam Not Working
Camera shows black screen or not detected privacy shutter closed, driver issue, or internal cable failure.
Learn moreCMOS Battery Dead Time and Date Keep Resetting
Your computer keeps resetting to a wrong date and time on every boot the small CMOS battery on the motherboard has died and needs replacement.
Learn more →Laptop Speakers Not Working
No sound from built-in speakers even when volume is turned up could be a faulty audio jack sensor, blown speakers, or loose internal cable.
Learn more →Coil Whine or High-Pitched Noise from Computer
A constant high-pitched squeal or buzzing from inside the case vibrating inductors on the GPU or power supply under load.
Learn morePrinter Printing Gibberish or Wrong Characters
Your printer spits out random symbols, wingdings, or garbled text instead of your document, usually a corrupted print spooler, wrong driver, or faulty USB cable.
Learn moreComputer Case Fan Not Spinning
One or more cooling fans stops spinning causing heat buildup; could be a loose connection, dust obstruction, or failed fan bearing.
Learn more →CPU Overheating and Thermal Throttling
CPU temperatures spiking above 90°C causing performance drops, random shutdowns, or sluggish response under load.
Learn more →External Monitor Flickering When Connected
External monitor connected to laptop or desktop flickers, goes black intermittently, or displays distortion — loose video cable, mismatched refresh rate, or failing GPU output port.
Learn more →Laptop Lid Sensor Not Working (Stays Awake When Closed)
Closing the lid doesn't put the laptop to sleep — the magnetic sensor or reed switch inside the palm rest has failed.
Learn more →USB-C Dock or Hub Not Detecting Monitor or Devices
Monitor, keyboard or external drive plugged into a USB-C docking station is not recognised could be an underpowered dock, a faulty cable, or a missing driver.
Learn more →CPU Fan Making Grinding Noise
A rattling or grinding sound from the CPU cooler indicates a failing fan bearing, dust buildup, or the blades catching on a cable.
Learn more →Thermal Paste Dried Out — CPU Overheats and Shuts Down
The heat-transfer paste between the CPU and cooler hardens over time, causing high temperatures, throttling, and sudden shutdowns.
Learn more →Headphone Jack Not Working or No Sound Output
Plugging in headphones produces no sound or crackling audio — a damaged audio jack, loose connection, or faulty sound hardware.
Learn more →Graphics Card Fan Not Spinning
The GPU fan stays still while gaming, causing overheating, crashes, and shutdowns — dust buildup, a worn bearing, or a dead fan header.
Learn more →Faulty RAM Module Causing Random Crashes
Random freezes, blue screens and app crashes that worsen over time, often a failing or incorrectly seated RAM module.
Learn more →USB Devices Keep Disconnecting and Reconnecting
Mouse, keyboard or flash drive drops out and reconnects repeatedly, often caused by a failing USB port, driver conflict, or power-saving settings.
Learn more →Internal Drive Disappearing and Reappearing Randomly
The computer detects the internal hard drive or SSD one moment and loses it the next — usually a loose SATA or power cable, a failing drive, or a failing motherboard port.
Learn more →USB Ports Not Working or Loose
Devices are not detected or plugs wobble inside the port, often a damaged port, loose internal cable, or motherboard fault.
Learn more →Laptop Fails Weeks After a Spill (Motherboard Corrosion)
A laptop that worked after drying out can die later because leftover liquid residue keeps corroding the board.
Learn more →Motherboard Capacitors Bulging or Leaking
Swollen or leaking capacitors on the motherboard cause random shutdowns, boot failures and unstable power, usually after a power surge or years of heat.
Learn more →Optical Drive Not Reading Discs or Won’t Eject
The tray will not open, or discs spin up and then fail to read — usually a worn laser lens, a slipping belt or a drive that has reached the end of its life.
Learn more →Wireless Mouse or Keyboard Not Working
A wireless mouse or keyboard stops responding, lags, or keeps disconnecting usually a flat battery, an obstructed USB receiver, or a pairing that has been lost.
Learn more →Speakers Crackling or Making Buzzing Static Noise
Audio breaks into crackles, buzz or static — often worn-out speakers or a damaged audio jack, an out-of-date audio driver, or electrical interference inside the PC.
Learn more →Game Controller or Joystick Not Detected by the PC
A wired or Bluetooth gamepad, joystick or steering wheel does not show up in Windows or in games — usually a missing or generic driver, a front-panel USB port with weak power, flat batteries in a wireless pad, or the controller stuck in the wrong mode.
Learn more →Printer Paper Jam or Not Feeding Paper
The printer grabs sheets at an angle, pulls several pages through at once, or keeps reporting a jam that is not there — usually worn feed rollers, a torn scrap of paper inside the paper path, or paper stacked above the tray guide.
Learn more →Mouse Scroll Wheel Not Working or Skipping
The scroll wheel jumps, skips or refuses to scroll at all — usually dust in the wheel encoder, a worn mechanism, or a wrong Windows scroll setting.
Learn more →Printer Printing Faded, Streaky or Poor Quality Pages
Printed pages come out faint, streaky or smudged instead of crisp — low or dried ink or toner, a clogged printhead, or a worn drum rather than a connection fault.
Learn more →PC Only Starts After Several Tries or Once It Has Warmed Up (Cold Boot Fault)
The computer fails to start on the first press in the morning and only comes to life after a few attempts or once it has warmed up — usually a failing power supply, dried capacitors or a weak CMOS battery.
Learn more →Bent CPU Socket or RAM Slot Pins Stop the PC From Booting
The PC refuses to start after a processor or memory upgrade — one bent contact inside the CPU socket or memory slot is enough to stop it posting and must be found before anything else is replaced.
Learn more →Windows Won't Update
Updates stuck downloading or failing to install corrupted update cache or disk space issues.
Learn more →Windows 10/11 Upgrade Problems
Upgrade from older Windows fails midway incompatible drivers, insufficient space, or corruption.
Learn more →Microsoft Office Not Working
Word, Excel, or Outlook crashing or refusing to open corrupted installation or licence issue.
Learn more →Driver Issues After Update
Sound, graphics, or network stopped working after Windows update incompatible driver version.
Learn more →Mac Won't Boot to macOS
Apple logo stuck or flashing question mark corrupted OS, failed drive, or NVRAM issue.
Learn more →Forgotten Windows Password
Locked out of your own computer need password reset without losing data.
Learn more →iPhone or Android Not Connecting to PC
Phone plugged in via USB but computer doesn't recognise it driver, cable, or port issue.
Learn more →Audio or Sound Not Working
No sound from speakers or headphones muted output, wrong playback device selected, or corrupted audio driver.
Learn moreWindows Stuck in Automatic Repair Loop
Windows keeps booting into Automatic Repair and never reaches the desktop usually caused by corrupted system files, failed updates, or driver conflicts.
Learn more →Windows Boots to Black Screen with Cursor
Windows loads past the logo but you only see a black screen with a movable mouse pointer Explorer.exe failed to start, or a graphics driver crashed.
Learn moreComputer Won't Shut Down Properly
Windows gets stuck on the "Shutting down" screen for minutes or restarts instead of powering off, often caused by pending updates, driver conflicts, or fast startup bugs.
Learn moreSoftware Keeps Asking for Admin Password
User Account Control prompts appear repeatedly even after entering the correct password.
Learn more →Mouse Cursor Disappears or Freezes
Corrupted mouse driver, conflicting background process, or failing USB controller causing cursor to vanish or lock up.
Learn more →Windows Search Not Finding Files or Apps
Typing in the Start menu search bar returns no results, usually caused by a corrupted Windows Search index or stopped search service.
Learn more →Start Menu or Taskbar Not Responding
Clicking the Start button or taskbar icons does nothing; often caused by a frozen Windows Explorer process, corrupted system files, or a recent buggy Windows update.
Learn more →Microphone Not Working on Video Calls
Microphone works in some apps but is silent or distorted in Zoom, Teams, or Google Meet — privacy permissions conflict, wrong default input device, or outdated audio driver.
Learn more →Windows Activation Lost After Hardware Change
Replacing your motherboard or CPU triggered Windows deactivation — watermark appears and personalisation is locked until reactivated.
Learn more →Windows Hello Face or Fingerprint Login Not Working
Fingerprint or face unlock stops responding after a Windows update or driver change usually fixed by re-registering biometrics or updating the driver.
Learn more →Software Installation Stuck or Fails Midway
A program installer freezes partway or errors out — a corrupted installer, missing administrator rights, or insufficient disk space.
Learn more →Default Apps Keep Changing or Files Opening in the Wrong Program
Files open in unexpected programs or default apps reset after updates — corrupted file associations or Windows settings.
Learn more →Windows Explorer Keeps Crashing or Restarting
File Explorer freezes or restarts repeatedly — a faulty shell extension, corrupted system files, or a recent Windows update.
Learn more →Desktop Icons Missing or Not Loading
Icons on your desktop vanish or take ages to appear after login — a corrupted icon cache or Explorer problem after a crash or update.
Learn more →Software Won't Uninstall or Gets Stuck
A program refuses to uninstall or the uninstaller hangs halfway, usually from corrupted registry entries, leftover files, or a blocked installer.
Learn more →Right-Click Context Menu Laggy or Not Opening
Right-clicking takes seconds to show the menu or nothing appears at all — usually too many shell extensions, an outdated graphics driver, or a corrupted Explorer state.
Learn more →Mouse Double-Click Not Working or Too Sensitive
Double-clicking opens nothing or opens files by accident — usually a Windows double-click speed setting, a worn-out mouse switch, or an outdated mouse driver.
Learn more →Windows Update Stuck or Fails to Install
Windows Update hangs at a percentage, repeats the same update, or fails with an error code — usually corrupted update files, low disk space, or a driver conflict blocking the patch.
Learn more →Keyboard Typing Wrong Characters or Wrong Language Layout
Letters come out as numbers, symbols, or another language because a second keyboard layout such as US, UK, or Chinese was added and accidentally switched on.
Learn more →Missing DLL File Error When Starting a Program
A program refuses to open with an error such as "MSVCP140.dll was not found" — a missing or damaged Windows system file, not a faulty hard disk.
Learn more →Sticky Keys or Filter Keys Keeps Turning On by Itself
Windows keeps enabling Sticky Keys, Filter Keys or Toggle Keys, usually after holding Shift for eight seconds or pressing it five times — modifiers then seem to stick and typing feels like keys are being ignored or repeating.
Learn more →Task Manager or Registry Editor Disabled
Task Manager, Registry Editor or Command Prompt will not open and says it was disabled by your administrator — a common sign of malware, a rogue tuning tool or a policy change.
Learn more →Windows in S Mode Won't Let You Install Apps
Windows 11 in S Mode only installs apps from the Microsoft Store, so downloaded installers are blocked until S Mode is switched off.
Learn more →Clipboard Not Working — Copy and Paste Fails
Copy and paste stops working anywhere in Windows, or keeps pasting old text — usually a frozen clipboard service, a third-party clipboard manager conflicting with it, or corrupted system files.
Learn more →Screenshot or Print Screen Key Not Working
Pressing Print Screen does nothing and the Snipping Tool will not capture — usually the keyboard’s function-key setting, a disabled shortcut, or a broken screenshot service in Windows.
Learn more →Print Jobs Stuck in the Print Queue or Printer Shows Offline
Documents sit in the queue and never print while the printer shows offline — a stopped print spooler service, a stale stuck job, or a dropped connection between the PC and the printer.
Learn more →PDF Files Won't Open or Show a Blank Page
Double-clicking a PDF does nothing, opens an empty white window or shows an error — the default PDF reader is broken, the file never finished downloading, or the document itself is damaged.
Learn more →Laptop Battery Not Charging
Charger connected but battery icon shows 'plugged in, not charging' faulty battery or charging circuit.
Learn more →Laptop Battery Swollen
Battery visibly bulging, trackpad lifting dangerous lithium-ion battery failure, needs immediate replacement.
Learn more →Computer Shuts Down Immediately
Powers on for 2-3 seconds then turns off short circuit, overheating, or PSU failure.
Learn more →Power Surge Damaged Computer
Your computer stopped working after a lightning strike or power outage the surge may have fried the power supply, motherboard, or other internal components.
Learn more →Laptop Charger or Adapter Not Recognised
When your laptop does not detect the charger even when plugged in, the issue could be a faulty DC jack, a damaged charger cable, or a motherboard power circuit failure.
Learn moreLaptop Battery Drains While Plugged In
Charging light is on but the battery percentage keeps dropping undersized charger, worn-out battery, or a power-hungry application running.
Learn moreLaptop Charging Port Loose or Broken
The DC jack inside your laptop can wear out or break from daily plugging and unplugging, causing intermittent charging, sparking, or no power at all.
Learn moreLaptop Battery Percentage Stuck at 0%
Battery indicator stays at zero even when the laptop is plugged in and charging.
Learn more →Laptop Shuts Down at Specific Battery Percentage
Laptop abruptly powers off at 20-30% instead of reaching zero, indicating a worn-out battery that needs replacement.
Learn more →Laptop Only Works When Plugged Into Charger
Laptop shuts down instantly when unplugged from the charger, indicating a completely dead battery that can no longer hold any charge and needs replacement.
Learn more →Desktop PC Won't Power On After Power Outage
Computer shows no signs of life after a blackout or power cut — no fans, no lights. Often caused by a tripped PSU protection circuit or surge damage.
Learn more →Laptop Battery Health Degraded Below 80%
Windows or macOS reports "service recommended" battery warning — reduced runtime and potential swelling risk if ignored.
Learn more →Laptop Battery Drains Normally Then Drops from 30% to Zero
Battery percentage drops steadily then plummets suddenly — worn-out cells causing inaccurate calibration and unexpected shutdowns.
Learn more →Laptop Battery Drains While Shut Down or in Sleep Mode
Battery loses charge overnight even with the laptop off or asleep usually caused by fast startup, a USB charging port left on, or an ageing battery.
Learn more →Laptop Battery Not Detected by Windows
Taskbar shows no battery detected even though the laptop runs fine on AC power, usually a loose battery connector, failed cell, or driver issue.
Learn more →Laptop Battery Charging Very Slowly
Battery percentage barely rises even after hours on charge — a weak charger, background apps, or an ageing battery.
Learn more →Laptop Battery Percentage Inaccurate or Fluctuating
Battery level jumps between readings or reports the wrong charge — a miscalibrated battery, ageing cells, or a faulty charging circuit.
Learn more →Laptop Charger or Power Adapter Overheating
Charger becomes hot to the touch while charging — a failing adapter, wrong wattage, or a short in the charging circuit that can damage the battery or start a fire.
Learn more →Laptop Only Charges When Turned Off
The battery charges only while the laptop is shut down and stops charging once it is switched on — a failing charger, worn charging port, or battery management driver issue.
Learn more →Laptop Battery Stops Charging at 80% (Battery Protection)
Charging stops at around 80 percent even though the battery still works — often battery protection software, a faulty charging circuit, or a degraded battery cell.
Learn more →Power Strip or Circuit Breaker Trips When PC Turns On
Turning the computer on trips the power strip or the room circuit breaker — often a failing power supply drawing excessive current or a short inside the system.
Learn more →Laptop Not Charging Through a Power Strip or Extension Cord
The laptop charges from a wall socket but not from a power strip — often an overloaded strip, loose socket contacts, or an adapter unable to draw enough power through the strip.
Learn more →Laptop Dies Instantly When Unplugged
Laptop only runs while plugged in and switches off the moment the charger is removed, meaning the battery has lost its capacity and needs replacement.
Learn more →Laptop Battery Swelling or Bulging
The battery bulges, the trackpad lifts, or the chassis warps — a swollen lithium-ion battery is a genuine fire risk and must be replaced and disposed of safely, not kept in use.
Learn more →PC Restarts or Shuts Down When the Fridge or Aircon Kicks In
The computer reboots whenever a large appliance switches on — a voltage dip on a shared circuit, which stresses the power supply over time.
Learn more →UPS Beeping or Not Holding Charge — PC Shuts Down During a Power Cut
The UPS alarms constantly and the PC still dies the moment power trips — the internal battery has reached the end of its service life.
Learn more →Laptop Charging Cable Frayed or Exposed Wire
A worn charger cable can spark, overheat or cut out, and an exposed wire near the plug is a fire risk — replace it rather than taping it up.
Learn more →Charger Plug Sparks or Feels Loose in the Wall Socket
The adapter plug sparks or only charges when wiggled — a worn wall socket, a damaged plug pin or a loose adapter socket, and a genuine fire risk that should be checked before it is used again.
Learn more →Power Bank Not Charging Your Laptop
The power bank lights up but the laptop battery still drains — its USB-C PD output is too low for a laptop, which usually needs 45W or more.
Learn more →Laptop Not Charging From a Car Charger or 12V Socket
The laptop charges fine at home but drains in the car — the 12V socket or adapter cannot deliver enough wattage, so the battery never keeps up.
Learn more →